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Internal & real-time messaging

Your team talks, right where the work is.

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comms.chat

What you gain

Internal conversations scattered across personal messaging apps leave no trace in your projects. Built-in messaging lets your team talk project by project, with real-time notifications, and bring in a customer or partner when needed.

  1. 01 Conversations in context Every discussion linked to its customer or project.
  2. 02 Live information Real-time notifications and mentions.
  3. 03 Guests under control Customers and partners invited without creating an account.
  4. 04 A lasting record Decisions stay in the history.

Features

Internal & real-time messaging

01
Conversations per project

Context, always within reach.

Every customer, project or order can have its own conversation. Messages, files and decisions stay linked to the project, open to the people authorised to see them.

What it enables

  • Conversation thread per project
  • File sharing
  • History kept
  • Access rights inherited from the project
02
Team channels and direct messages

Chat fast, without leaving the tool.

Channels per department and direct messages between colleagues, with a presence indicator. Important announcements can be pinned.

What it enables

  • Channels per team or department
  • Direct messages
  • Online presence
  • Pinned messages
03
Real time and mentions

The right person, alerted straight away.

Messages arrive instantly. An @name mention notifies a colleague, and every user chooses how and when they are alerted.

What it enables

  • Instant messages
  • Mentions and notifications
  • Preferences per user
  • Unread counters
04
External guests

A customer in the loop, with a single link.

Invite a customer, subcontractor or supplier into a conversation with an access link. They only see what concerns them.

What it enables

  • Secure invitation links
  • Access limited to the conversation
  • Guest identity displayed
  • Revocable at any time
05
External channels

WhatsApp and Messenger, in the same thread.

Messages received on your external channels flow into the tool and onto the customer's record. Your replies go out from the same interface.

What it enables

  • Centralised inbox
  • Reply from the tool
  • Linked to the customer
  • Unified history

We’ll show it to you in 30 minutes, on a case close to yours.

Adapted to your business

Your trade doesn't fit in a box.

Channels per team, per site or per customer, notification rules, external guests, bridges to other messaging apps: we organise conversations the way your team already works.

Integrations available

Compatible with the tools you already use.

Messaging apps
  • WhatsApp Business
  • Messenger
  • Slack
  • Microsoft Teams
Notifications
  • Email
  • Browser notifications
  • Mobile app

Non-exhaustive list: other tools can be connected to suit your needs.

Works with

comms.mailBuilt-in emailYour emails, finally filed in the right place. comms.visioSovereign video conferencingYour online meetings, on your own infrastructure. crm.portalCustomer portalYour customers follow their project on their own.

Choose your time

Like what you see?

We’ll show it to you in 30 minutes, on a case close to yours.

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