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Built-in AI

Artificial intelligence where it really helps, with costs kept in check.

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What you gain

AI can save a lot of time: summarising a call, drafting a reply, reading a document, answering frequently asked questions. The Built-in AI module puts it to work on specific tasks, with the provider of your choice and tight control over costs and data.

  1. 01 Real time savings Summaries, drafts, data extraction, assistance.
  2. 02 Costs under control Targeted uses, spending caps and usage tracking.
  3. 03 Your choice of provider Several models, European ones included.
  4. 04 Protected data Clear retention and deletion rules.

Features

Built-in AI

01
Writing assistant

A first draft in seconds.

Draft a reply to an email, a product description or a follow-up based on the context of the file. The text is suggested; you review it and send it.

What it enables

  • Email drafts in context
  • Product descriptions
  • Rewording and translation
  • Always approved by a person
02
Summaries and minutes

The key points of a call or meeting.

Call and video meeting transcripts are summarised: decisions, action points, open questions. Action points can be turned into tasks.

What it enables

  • Call and meeting summaries
  • Extracted action points
  • Added to the file
  • Turned into tasks
03
Assistant for your visitors

Instant answers, day and night.

An assistant on your website answers frequently asked questions from your knowledge base and passes qualified requests on to your team.

What it enables

  • Answers based on your own content
  • Requests passed to the CRM
  • Conversation history
  • Configurable automatic deletion
04
Document reading

Data extracted, not retyped.

Purchase orders, supplier invoices, technical data sheets: the AI suggests the key information to capture, and you approve it before it's saved.

What it enables

  • Field extraction
  • Suggested record matching
  • Approval before saving
  • PDF and image formats
05
Control over costs and data

AI, kept under control.

You choose the provider for each use. Usage is tracked, capped if needed, and conversations are deleted according to your rules.

What it enables

  • Provider chosen per use
  • Usage tracking
  • Caps and alerts
  • Data deletion rules

We’ll show it to you in 30 minutes, on a case close to yours.

Adapted to your business

Your trade doesn't fit in a box.

Together we pinpoint the tasks where AI makes a real difference in your line of work, and we roll it out in a controlled way, with no oversized subscription and no hit-and-miss automation: people stay in charge of every decision.

Integrations available

Compatible with the tools you already use.

Model providers
  • OpenAI
  • Anthropic
  • Google Gemini
  • Mistral AI
  • Groq
Transcription
  • Speechmatics
  • OpenAI
Document reading
  • Apache Tika
  • Mistral AI

Non-exhaustive list: other tools can be connected to suit your needs.

Works with

comms.phoneTelephony & CTIThe phone rings, the customer record opens. comms.visioSovereign video conferencingYour online meetings, on your own infrastructure. dms.documentsDMS & media libraryEvery document found in seconds, and properly protected.

Choose your time

Like what you see?

We’ll show it to you in 30 minutes, on a case close to yours.

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